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Getting started
6
Make your video
1
Step 1:
Scripts and project setup
2
2
Step 2:
Characters and sets
4
3
Step 3:
Shot images
3
4
Step 4:
Video clips
4
5
Step 5:
Voices and sound
3
6
Step 6:
Edit and export
2
7
Step 7:
Share and publish
2
Plans and account
Plans, credits and billing
4
Account and team
3
Fix a problem
Troubleshooting
2
When a generation fails or is blocked
Report a bug or request a feature
All video tutorials
10
Fix a problem
Troubleshooting
Failed or blocked generations, and how to report a bug.
Guides · 2
When a generation fails or is blocked
What each kind of failure means, what to try next, and what happens to your credits.
Report a bug or request a feature
Send the team a report with a screenshot attached, or reach support another way.
